“In an ever-evolving and changing healthcare IT business, Elaine was able to keep the management team grounded on what businesses often forget is the heart of their success: employees. Elaine personally helped me complete and interpret results of a Lominger 360-degree assessment. The executive coaching she provided really helped me turn peer and manager feedback into constructive career actions and ultimately be more confident in my contributions. I like to think that this insightful self-assessment contributed to my current promotion and expanded responsibilities.”
-Theresa Forrest, IT Operations Manager, The Mathworks
(formerly R & D Director of Operations, IDX Systems Corporation)
“I have worked with Elaine MacLellan on several aspects of organizational development and her energy, enthusiasm, and expertise are unmatched. Her advice was always thoughtful and well-founded. Elaine is very well-versed in leadership development and provided useful feedback and executive coaching during the Voices 360 process. Elaine would be a tremendous resource in any area of organization and management development.”
-Mary Ammer, Executive Director, Professional Services, athenahealth
(formerly Director of Software Development, IDX Systems Corporation)
"Elaine is more than a coach; she is a great business partner. I have worked with Elaine over the course of two years. Elaine brings espirit de corps to her professional engagement through candor, holistic thinking, and a high level of professional experience in navigating the nuisance of leadership development. She is a subject matter expert, and worked directly with myself and my staff. She was helpful in not only developing the high level strategy or approach, but worked to help develop the tactical details of the execution plan. I wanted a plan that was real, practical, and produced results. Elaine worked tirelessly with my team, and was willing to put in the extra effort, which makes her a true professional. My team benefited greatly as Elaine was able to help them develop awareness of blind spots, and coached them effectively to reduce and manage their vulnerabilities. Each of my Directors was able to improve communication within their teams and with their customers. Overall, we were able to build a high level of trust in our department, which helped us become a high performing team."
-Greg Montemurro, Senior Director of Quality and Manufacturing, Keurig Green Mountain, Inc.
"I cannot express my gratitude to Elaine on her guidance and insight. I would not be in the position I hold today without the powerful examination of my strengths and weaknesses. The tools she gave me years ago are still relevant, and I use them to this day. My career path speaks volumes of her guidance, commitment and honesty."
-Karl Winkler, Co-Founder & Senior Vice President - Engineering, BeVrada Systems
(formerly Director of Research, Keurig Green Mountain, Inc.)
"I can not say enough about Elaine. I turned to Elaine about two years ago when I was trying to figure out "what I wanted to do, now that I actually am grown up!" Elaine helped me wade through all of the nonsense that we pile on ourselves to get down to the core of it all. And she did so with a steady hand, allowing me to work through the process, giving me the right tools at the right times, and holding up that all powerful mirror, making me reflect on my answers to her questions. Without Elaine, I honestly am not sure I would have made some of the choices I have made. She gently pushed me, kept me focused, and enabled me to truly get down to the business of defining my life. Thank you Elaine!"
- Kristen Smith, Senior Manager of Instructional Design and Technical Training, Visiant
(formerly Senior Training Manager, Partners Healthcare)
"I contacted Elaine as I was in the process of finding a new job. Elaine was an excellent career/executive coach. She listened extremely well and was able to help me understand my true work and life priorities. Through her coaching sessions, I was able to progress through a very challenging job search process. She patiently worked with me and offered sound guidance combined with tangible action items. She assisted me to not only find employment, but make a career decision based on my total overall life hopes and dreams. Elaine's approaches and techniques are so effective that I expect she could tackle any kind of challenge or need. She is truly one of the best professionals I have had the experience of working with, and cannot put into words my gratitude."
-Vice President, Large Recruiting Firm
"I had the opportunity to work alongside Elaine for many years on a planning committee for NEHRA, and developed a great deal of respect and admiration for her both personally and professionally. More recently, I engaged Elaine to coach me as I took on a new job opportunity, and to help me fully address and conquer all of the professional challenges I face at this stage of my career. I am hoping to use this job opportunity as a transition to reach a different level and/or head down a different path in my career, and have found Elaine's coaching very helpful and effective with keeping me true to my intentions. In addition, Elaine has helped me prioritize, exercise, and move "out of my comfort zone," where the most learning, development, and change can and will take place. I would highly recommend a coach to anyone who is looking to stay on track and focused on their goals while busily ensconced in getting the job at hand accomplished. Specifically, I would recommend Elaine, who has a kind and supportive yet focused style, and who brings long-term business and leadership development experience together to provide effective coaching, guidance, and support."
-Executive Director Human Resources, Communications Company
"Elaine is a wealth of information. Her training classes were always run with a tremendous degree of both professionalism and warmth, and she has always demonstrated great interest in the subject matter at hand and her students' ability to digest it and move forward, incorporating it into their daily lives. The materials, classes, and resources have all been so beneficial to me in getting me "up and running" as a manager, and Elaine's availability and assistance every step of the way has been tremendous. Most beneficial to me personally has been our one-on-one coaching sessions. With Elaine's guidance, I've been able to focus more clearly on my professional priorities and goals, and have taken many steps towards achieving them—all with very positive results. Thanks to Elaine's coaching, I am now right where I want to be, and couldn't be happier!”
-Real-time Development Manager, High-Tech Company
“Working in a career coaching relationship with Elaine enabled me to consider options without judgment. Her exceptional listening skills to "hear" not only what I was saying but also to perceive what was behind my words gave me the courage to express what was really in my heart. Elaine made me feel safe in speaking my mind. As our coaching sessions progressed, I was impressed with Elaine's ability to recall facets of our earlier conversations and identify common threads. Elaine intuitively knew when to listen, when to be empathetic, and when to push or challenge. This enabled me to take my exploration to a point beyond what I would have been able to do on my own. As a result of our coaching relationship, I am more comfortable moving forward with work that interests me most and brings me joy."
With 15 years’ IT experience including several roles in Service and Development, I became really impressed with the competency model program Elaine and her team created and fostered in our business. While the idea of a system that can contribute to stronger employee development is not novel in and of itself, the nurturing of the system across our business departments drove organizational consistency, and that was novel. Consistent models that are well understood and described to the managers ensures all departments, all managers and all goals can be better aligned. More importantly, a consistent framework then helps ensure employees are treated, evaluated, and recruited in the same fashion across the organization.”
-R & D Director, Software Company
“I worked with Elaine MacLellan when I was an Employee Relations Manager. Elaine saw a need for new manager training and developed a program. Elaine collaborated with subject matter experts to develop the trainings. The program was well-received and always at full capacity. In addition to the development and facilitation of classes, she also coached several of the new managers. I saw a reduction in employee relations issues due to the training our new managers were receiving.”
-Employee Relations Manager, Healthcare Organization
“Elaine developed an exceptional performance management and talent review program that guided me and my management team in executing on our key responsibility as managers: to develop the talent on our team. In addition to the comprehensiveness and rational program structure, Elaine was a coach to us as we prepared for the delivery of the review sessions.”
-Director of Education and Knowledge, High-Tech Company
“Elaine demonstrates great knowledge, skill, and passion for developing leaders. With her expertise in leadership development and talent and performance management, Elaine consistently delivers exceptional value to her clients and their businesses.”
-Director of Organizational Development, Software Company
“We used Elaine's knowledge and skill in building high performance teams through formal facilitated training sessions and informal coaching. Through the training, all of my teams created a team identify, charter, norms, and honestly assessed their strengths and weaknesses. They enthusiastically developed action plans to refine their performance as a team. Elaine then provided coaching to the managers to keep the momentum going and give guidance when they hit challenges. With the combination of Elaine's training and coaching, all of my teams progressed and improved not only their performance, but their satisfaction as a team unit!”
-Director, High Tech Company
“Elaine is a first rate trainer, curriculum developer, and OD consultant. She created and taught many custom OD training classes. She accomplished this under tight deadlines and her customers were always very satisfied.”
-Vice President Education, Healthcare Organization
Elaine responded to customer needs and provided a performance development tool that was easy to use, linked corporate imperatives to individual goals, and resulted in nearly 100% compliance with the Performance Development program.
-Director of Compensation and Benefits, Software Company