Article
The following article was featured in the Spring 2012 Insights Magazine, a publication of the Northeast Human Resources Association (NEHRA).
American Idol: A Business Case for Building Leadership Excellence Through 360-Degree Feedback and Coaching
By Elaine S. MacLellan
From January to May 2011, 23 million Americans were glued to their television sets on Wednesday and Thursday nights watching “American Idol.” Despite bad press for the “insensitive” portrayal of underperforming hopefuls at the auditions, and the non-specific feedback from judges (e.g., Randy Jackson’s “Hailey is in it to win it!”), millions watched as the top 13 Idols polished their raw talent, uncovered their uniqueness and unfolded as distinct artists in their own right.
While watching, it dawned on this viewer that “American Idol” is a contemporary, multimedia, multi-million dollar example of multisource feedback and coaching...
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In an ever-evolving and changing healthcare IT business, Elaine was able to keep the management team grounded on what businesses often forget is the heart of their success: employees. Elaine personally helped me complete and interpret results of a Lominger 360-degree assessment. The executive coaching she provided really helped me turn peer and manager feedback into constructive career actions and ultimately be more confident in my contributions. I like to think that this insightful self-assessment contributed to my current promotion and expanded responsibilities.
-Theresa Forrest, former R & D Director of Operations, IDX Systems Corporation